Welcome to RPMGlobal support. How can we help?

We have a dedicated team of consultants that can provide you with in time zone support for your RPM Software. As we have support team members based in our offices around the world, we can investigate your enquiry around the clock. We aim to provide you with exceptional service by rapidly responding to your requests, and resolving all issues that you may experience. You can access RPM Support through our RPM Connect, User Communities, by email or phone.

If you have a question about how to install or configure your software, if you need help with licensing, or if you need a hand getting back on your feet after an outage, we are here to help.

RPM Connect

RPM Connect allows you to submit tickets in relation to your software, correspond with the RPM Support team, and receive updates on the status of each item. As a licensed software user, please register and log in to the RPM Customer Portal.

RPM User Communities

Our User Communities allows you to connect with other software users, share tips and tricks as well as receive responses to questions that you may have. As a licensed software user, please register and log in to the RPM User Communities.

Email and phone

Sometimes it is simply easier to send an email or call someone when you need help. We get that. That’s why we have dedicated support personnel located in several of our offices around the world.